Inclusion Starts With You: Building a Healthcare Environment of Accessibility, Respect, and Inclusion

During this course, providers and their staff will gain a holistic understanding of how to support self-determination and choice, improve accessibility, and increase inclusivity. The training highlights the importance of these concepts to meet the needs of the person through your service delivery and ongoing self-evaluation of knowledge, methods, and practices. Providers and their staff will be introduced to the various mindsets, attitudes and other factors that can promote or hinder an individual’s active participation and access to inclusive care. Providers and their staff will also learn relevant skills & actionable strategies that improve the individual’s experience and care. In addition, this training will equip learners with valuable resources and tools to support their ongoing development in creating and maintaining accessible and inclusive practices.

If additional ADA Accommodations are needed, please email us the request with the name of the training at: [email protected].

Target Audience

Unlicensed and licensed health care professionals including, but not limited to, nurses, primary care physicians, social workers, graduate-level counselors, therapists, and substance use professional, direct care workers, administrators, facility staff, home health staff, nursing aides.

Practice Level: Beginner and/or Intermediate.

Learning Objectives

  • Identify 7 common types of barriers people with disabilities face in health care settings.
  • Explain the concepts of self-determination, choice, accessibility, and inclusion as they relate to service delivery for individuals with disabilities.
  • Identify at least three opportunities within your current setting to strengthen self determination, choice, accessibility, and inclusion through improved use of physical accommodations, auxiliary aids, and language access services.
  • Commit to at least 2 actions you will take to enhance self-determination, choice, accessibility, and inclusion in your environment.

Course summary

Available credit (Listed in Hours): 
  • 1.00 Attendance/Participation
Course opens: 
07/31/2026
Course expires: 
08/07/2028
  • Sign In and Welcome.
  • Course Content.
  • Quiz.
  • Course Evaluation.
Online
United States

Author(s) for this On-Demand Training: 

Erin Mayberry, MS, LMHP, LPC
Sharon Sykes, MSW, M.ED, LCSW, CDP, CCM

Please note that the authors of this training co-wrote all content and will be evaluated jointly.

No continuing education available for this event.

Available Credit (Listed in Hours)

  • 1.00 Attendance/Participation
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This is a self-paced, on-demand course that can be completed at your convenience before the course expiration date. You must be logged into your account to access and complete the training.

You can view your course progress and a complete listing of your activities under My Account > My Activities.

Required Hardware/software

This training is best viewed on a desktop computer, laptop, or tablet. Speakers or headphones are recommended, as portions of the course include audio content.

For the best experience, use a current version of Chrome, Edge, Firefox, or Safari and ensure you have a stable internet connection.

To avoid technical issues, disable any pop-up blocking software before launching the training.

If you experience technical difficulties or need assistance, please submit a request through the Contact Us form.