Culturally Appropriate Care
This training is designed for all healthcare professionals to learn how to address culturally appropriate care in order to improve member’s care, safety, and overall experience. Begin by defining cultural terms and their relationship to member experience. Attendees will explore a variety of tools and exercises that can be implemented at both macro and micro levels to achieve optimal outcomes for members and professionals alike. The training will define unconscious bias and examine its potential impact on member’s health outcomes. Last, explore ways to promote best practices working with the Louisiana Indigenous population.
If you need ADA Accommodations, please email us with the name and date of the training at least 3 weeks in advance at: [email protected].
Target Audience
Licensed behavioral health professionals including, but not limited to, social workers, graduate-level counselors, therapists, and substance use professionals. Licensed health care professionals including, but not limited to, nurses.
Practice Level: Beginner and/or Intermediate.
Learning Objectives
- Analyze the cultural terms and their correlation with the member experience.
- Evaluate culturally appropriate care tools to integrate into clinical practice.
- Define unconscious bias and its potential impact on member health outcomes.
- Explain why these best practices are important when interacting with Indigenous population.
- Sign In and Welcome.
- Course Content.
- Quiz.
- Course Evaluation.
Taylor Murphy, MSW, LCSW
Centene Corporation has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6673. Programs that do not qualify for NBCC credit are clearly identified. Centene Corporation is solely responsible for all aspects of the programs.

Since CE boards may have changes in requirements, it is the responsibility of the attendee to verify with their boards if they accept the CEs being offered.
To contact us and for more continuing education information, please visit: https://www.centenetraining.com/continuing-education.html
Available Credit (Listed in Hours)
- 2.00 Attendance/Participation
- 2.00 NBCC
Please select "Take Course" above to be fully registered and to receive an email confirmation of your enrollment in the course.
This is a live event. Attendees will need to be logged into the LMS to access this course.
Note: All live events will close 14-calendar days after the training. Please complete the quiz and evaluation within this 14‑calendar day window to receive credit.
Required Hardware/software
Instructor-Led Trainings are best viewed on a Desktop, Laptop or Tablet. When you enter the training, please be sure you are in the Zoom room individually & you will also need to connect to audio either via their device or call into the conference number.

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