
Utilizing Person-First Language & Inclusive Communication in Healthcare
Activity Description
This course will discuss the importance of utilizing person-first language and inclusive communication in healthcare. Scenarios and case examples will allow learners to apply strategies learned to destigmatize language in a healthcare team setting and to align with best practices in both person-first language and strength-based framework. By integrating the course objectives into healthcare team practice, learners will be better prepared to deliver culturally appropriate and empathetic care, use language that promotes dignity and empowerment, and apply health equity principles effectively.
Target Audience
Learning Objectives
- Define person-first language and its emphasis on focusing on the person rather than their disability
- Identify the principles of the strength-based framework, including focusing on hope and recovery and using empowering language that highlights strengths
- Summarize the key principles of inclusive communication
- Examine how to tailor public health messages to be culturally and linguistically appropriate
- Apply key principles of person-first language to clinical scenarios within healthcare team practice
Additional Information
| Attachment | Size |
|---|---|
| 365.96 KB |
Course summary
- 1.50 ACPE Pharmacy
- 1.50 ACPE Technician
- 1.50 AMA PRA Category 1 Credit™
- 1.50 ANCC
- 1.50 ASWB ACE Credit
- 1.50 Attendance/Participation
- 1.50 CCMC Case Manager
- 1.50 IPCE
| Name | Role | Disclosure of Relevant Financial Relationships with Ineligible Company |
|---|---|---|
| Aimee LeCours, LMHC | Speaker / Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Oniye Otuata, CPhT | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Lynn Haigh, MPH, RD, CDCES | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Kari Muskopf, MSOT, OTR/L | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Lawanna Gaddy, RN, MSN, CCM | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Jimmell R. Felder, MD, MBA | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Mandy Lin, MPH | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Payal Patel, PharmD, BCMTMS | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Kara Stacy, LCSW | Planner | No relevant financial relationship(s) with ineligible companies to disclose |
| Lauren Castellon, LPC | Independent Reviewer | No relevant financial relationship(s) with ineligible companies to disclose |
Disclosures of relevant financial relationships
In accordance with the Accreditation Council for Continuing Medical Education's (ACCME) Standards for Integrity and Independence in Accredited Continuing Education, Centene Institute for Advanced Health Education (Centene Institute) requires all those in control of educational content to disclose their financial relationships with ineligible companies within the prior 24 months. Ineligible companies are defined by the ACCME as companies whose primary business is producing, marketing, selling, re-selling or distributing health care products used by or on patients. Individuals must disclose all financial relationships, regardless of the amount, with ineligible companies and regardless of their view of the relevance of the relationship to the education. Centene Institute ensures that the content is independent of commercial bias.
None of the planners, speakers, or reviewers have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Accreditation Statement

Credit Designation Statements


This program has been pre-approved by the Commission to provide Ethics continuing education credit to Certified Case Managers (CCMS®).
Available Credit (Listed in Hours)
- 1.50 ACPE Pharmacy
- 1.50 ACPE Technician
- 1.50 AMA PRA Category 1 Credit™
- 1.50 ANCC
- 1.50 ASWB ACE Credit
- 1.50 Attendance/Participation
- 1.50 CCMC Case Manager
- 1.50 IPCE
This course is restricted to internal Centene employees.
Since CE boards may have changes in requirements, it is the responsibility of the attendee to verify with their boards if they accept the CEs being offered.
ADA Accommodations: Please contact us at [email protected] at least three weeks in advance of the training date to arrange accommodations.
Required Hardware/software
Please ensure you are using the web-browser Chrome and disable any pop-up blocking software.

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